Gold Strike Casino in Tunica from Cruzino.com

Gold Strike Casino Tunica

Gold Strike Casino

Note:The Gold Strike no longer offers us the ability to make online reservations. Alternate places to stay include the Grand Casino or the Sheraton.
The Gold Strike Casino in Tunica offers a luxurious hotel and sophisticated elegance. The 31 story facility is 317 feet tall and offers spectacular views. Gold Strike is also home to the famed magician, Brett Daniels.

Gold Strike offers a 50,000 square foot casino with 1,250 slots and 46 table games. It boasts 1,200 rooms and suites, with three restaurants, an indoor pool, and a health spa.

Overall rating:
Rooms
Service
Casino
Price
Location
Would you visit this hotel again?
yes 95%  5% no

Is this hotel family friendly?
yes 93%  7% no
Based on 120 total ratings.

Reviews of this Property
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2stars  FORGING my signature is NOT acceptable!!
2/16/2014
I just left this hotel after a two night stay with my husband. This morning, during my checkout process at the front desk, I was asked how I would like to pay for the buffet charge to my room. I was surprised, as I had not charged anything to my room this weekend, and had signed nothing this weekend either... The front desk receptionist spent thirty minutes trying to reach the buffet manager she then called in her manager, who spent equally as long on the phone, attempting to reach the buffet manager. When he was finally reached, the desk manager and he briefly conversed over the phone and then hung up. The desk manager informed me that the buffet manager told her he would look into the matter and call us back... So, I'm supposed to leave with YOUR WORD that this will. E addressed as I'm traveling five hours back home... I do t think so! I insisted the desk manager resolve the problem right now before I left. She calls the buffet manager back and apologized to him for having to get him in the matter.. Would he please come speak with us... Buffet manager comes. We converse. I explain the matter and he assures me that he will investigate it as soon as the utter opens at 0930 this morning and call me back. I firmly state that if there is a signature, that I want a copy of it emailed to me, as I have signed for NOTHING this weekend. He says "if there is a signature, I will email it to you. I will also make sure you are not double-charged if your signature does not match the one we find-if we find one." He gives me his name, phone number, and signature. The buffet manager leaves. I write the time and date of checkout with my signature and hand it to the front desk, so they will have something to compare signatures, should they find one for this room charge. My husband and I leave and get a call at 0945. The caller identifies himself as the buffet manager and says "Christine, I've investigated the charge and found that there is a signature on the room charge and that it does not match your signature. I'm going to make sure you are not charged for this extra charge. I do apologize." I request for him to send me a copy of this forged signature. I ask him three times and remind him that he assured me he would send me a copy if he found a signature. He denies my request three times. Guess I'll have to have it subpoenaed! I'm just floored that in a place that is supposed to be rigorous with security measures, I would have to deal with someone forging my signature! I won't be back!
Christine Halliday <ahkhchah@yellville.net>
Yellville, AR, USA - Sunday, February 16, 2014 at 16:40:36 (UTC)
3stars  COMMUNITY GOLD DUS
GOLD DUST
Address
Rue 11, porte 209
Kati Bamako Mali /
Tel/Fax: +2237776106
E-mail : keitaglady@rediffmail.com

Dear Sir Madam/
Am contacting you on behalf of my Community which comprises of mainly local
Gold miners to represent and as well look for a prospective buyer for the
Bulk of Gold mined locally in our Community
My Community in conjunction with the Village heads has in their possession
This article (Gold Dust)
1. 350Kgs Gold Dust
2. 22+carat plus
3. $ 17,.500 USD for one Kg

The Community as well as the right to go into any contract of extraction or
Mining with any interested person or company depending on the discussion
Reached between both parties concerned.
If you are interested I would be glad to see you in Bamako Mali to sign an
Agreement before you can carry the Gold dust to your country with me
. I remain to hear from you soonest
E-mail keita68@hotmail.fr
Regards.
Mr Keita Glaudy

KEITA GLAUDY <keita68@hotmail.fr>
bamako, bamako, MALI - Thursday, March 11, 2010 at 05:03:25 (CST)
2stars  rudest employee in tunica
The Gold Strike ruined what was otherwise an enjoyable trip due to their front desk employee, a black woman named Shirley. I have never been subjected to such rudeness even at a convenience store or fast food restaurant. I understand that these people are "feeling their power" due to Obama but nothing will help her, most certainly not Obama. If this company does not dismiss her they are sadly lacking in the definition of hospitality industry. I won money there but left immediately to use my winnings at other casinos, my only revenge since there was not one Caucasian in sight to report that woman. Fitzgerald's, Harrah's, Bally's, Sheraton, and especially Horseshoe were delightful. This was the only poorly-run casino that we attended.
donna little <nop1345@comcast.net>
new york, ny, USA - Wednesday, January 21, 2009 at 23:35:01 (CST)
3stars  bad experience with Management at hotel
I stayed 10-9-2007, checking out 10-13-2007. I had 3 people in my party (including me) and requested 2 rooms. The reservationist at the front desk when I arrived confirmed the rate per night (62.10 + taxes) each night. One room had nasty bad linen/spreads (blood stains) and pillows. The staff changed all the bedding. The other member in my party requested a non-smoking room. She had to move 3 times, the 1st room reeked of smoking, the 2nd room had no heat (outside temp went to 47 degrees at night) and the 3rd move was adequate.

Upon checkout, the front desk clerk indicated one of the nights was a rate of 143.10. I stated that was a mistake. She referred this to her manager which indicated an Ok to allow the 62.10. The Operations Manager-Antonio Wilkins happen to be there and injected himself into the situation. He overrode his manager's decision and said he will only waive one room and the other would have to pay the 143.10 rate. I asked why doesn't he stand behind his employees and compensate for the customer experience above and honor the 62.10 per night on each room. He then confronted me in the front lobby and stated he was meeting me "half way" by waiving one room and for me to pay the unquoted rate for the other. He also dehumanized me by continuing to call me “Miss”.

I admonished him a few time to say I am a male. He refused to correct himself and continued to taunt me with his un-needed statements and lack of listening. I am appalled at this point and explained again my experience above and he would not relent. I was further ridiculed by him in the lobby stating he was "doing me a favor" After paying monies to eat, play in their casino and go through the room torment that I and my party went through above. I would warn anyone to think twice before making a reservation here..... I want restitution for my stay. I feel the charges I had to pay was un-warranted and with the ridicule I received, would request a refund for my abuse received from the Operation Manager of this establishment

Rodney Strawter <rs8019#bellsouth.net>
stone mtn, ga, USA - Friday, November 09, 2007 at 21:28:14 (CST)
  Best anywhered
I've been to many, many casino's, from Las Vegas, Deadwood, New Orleans, FoxWoods and Monte Carlo.....Take my word for it GOLDSTRIKE is the BEST!! We love it! The pit crew, the dealers and the Hotel staff are fabulous..Kudos to all at the Goldstrike! Food is great, I especially love "The Atrium"...I think another great thing about the GOLDSTRIKE is thye fact that you are so convenient to parking and the hotel and casino. They also have very well mannered security people! Keep up the good work GOLDSTRIKE...as far as we are concerned you are the Gold standard in gambling.
Theresia Nabors <nabors_w@bellsouth.net>
Iuka, MS, USA - Friday, March 16, 2007 at 11:04:32 (CDT)
  GREAT PLACE
My wife and I just returned from out first trip to Tunica. We went without any reservations, but were fortunate enough to get a room at the Gold Strike. The room was fantastic, the casino was fantastic, and the food was delicious. The service in the hotel and casino was great, and everyone was very friendly. I've gambled all over the U.S., including Las Vegas many times and never been comped for anything. The comps at the Gold Strike are amazing. I'm not a big gambler; I don't gamble for big money, but in three days I got 4 meals comped, and when I checked out i got my room comped from $75.00 per night to $35.00 per night. Next gambling trip I take will definately be to the Gold Strike Hotel and Casino in Tunica, Ms.
dennis wells <jdwtx98@yahoo.com>
big spring, tx, USA - Wednesday, October 11, 2006 at 14:31:49 (CDT)
  Gold Strike-Courtyard Buffet
The Courtyard Buffet have Crab Fest on Every Saturday. This means that they are suppost to have king, dungeness, and snow crab legs. Didn't have anything connected to that. Just snow crab and that looked like they were babies. No crab meat in them. Since this is the tallest building in MS and one of the largest casinos in MS, they should have a nice buffet but it is just SMALL. No asian, italian, or mexican--just american and a plain ol carving station.
The buffet is on the other side of the casino--not good for children. They dont even have a walkway to the buffet, you have to go through tables and slots. and it at the totally back in a corner. Bad for elderly people when seriously crowded. Should be in the front like Sam's Town.
On Saturdays it is $18.99 where as Ameristar in Vicksburg is $20.99 with what lookes like KING CRAB with asian, italian, and mexican PLUS a sparkling chocolate fountain.
With 330 seats there no room for anyone like the Grand and Horseshoe with 650+ seats especially on Fri. nites.
Probably wont come back but I hope they improve.
Thanks for a good time though, The Strike



Juan <cruiz@yahoo.com>
Hattiesburg, MS, USA - Tuesday, July 18, 2006 at 13:27:04 (CDT)
  Gold Strike-Courtyard Buffet
The Courtyard Buffet have Crab Fest on Every Saturday. This means that they are suppost to have king, dungeness, and snow crab legs. Didn't have anything connected to that. Just snow crab and that looked like they were babies. No crab meat in them. Since this is the tallest building in MS and one of the largest casinos in MS, they should have a nice buffet but it is just SMALL. No asian, italian, or mexican--just american and a plain ol carving station.
The buffet is on the other side of the casino--not good for children. They dont even have a walkway to the buffet, you have to go through tables and slots. and it at the totally back in a corner. Bad for elderly people when seriously crowded. Should be in the front like Sam's Town.
On Saturdays it is $18.99 where as Ameristar in Vicksburg is $20.99 with what lookes like KING CRAB with asian, italian, and mexican PLUS a sparkling chocolate fountain.
With 330 seats there no room for anyone like the Grand and Horseshoe with 650+ seats especially on Fri. nites.
Probably wont come back but I hope they improve.
Thanks for a good time though, The Strike



Juan <cruiz@yahoo.com>
Hattiesburg, MS, USA - Tuesday, July 18, 2006 at 13:26:30 (CDT)
  Would NOT Stay To Gold Strike AGAIN
WOW.....they give you nothing but a nice room and nice hotel ! No comps, points hard to get on your card and POOR customer service. By poor customer service I mean the last morning of my stay at 7:00 AM (after going to bed at 3:00 AM) there was banging in the room above me ! I call the front desk and they said "OH yes they are putting down carpet in the room above you". My God at 7:00 AM !!! Well I complained at check out that day and they said " The BEST we can go is take $20 off your bill. What a joke, after not having a good night sleep it was only worth $20. I will never stay there again, they don't know how to treat their customers !!
Ralph Esposito <ralph289@usa2net.net>
Tavares, FL, USA - Friday, June 16, 2006 at 08:00:40 (PDT)
  Didn't Stay would like to!!
we were there last year didn't get to stay long, but we did like the Goldstrike we will be there again the 9-10-11 of may 2006 but we never recive
any free rooms or comps.
I would think this would improve the standard of the casino if public recived
free coms and rooms.After all it's hard to gamble and pay for room and eats,
plus the expense of getting there.
Elsie Shaffer <Shafrd1@sbcglobal.net>
Festus, Mo., USA - Monday, May 01, 2006 at 09:26:13 (PDT)
  Mixed Emotions
To begin, we had reserved two queen beds in a non-smoking room. We were scheduled for a smoking room when we arrived. They did offer us a non-smoking room with twin beds at the same rate. The room was fine. The Atrium restaurant staff are slow-walking, rude, and have a devil-may-care attitude about customer complaints. My wife ordered a fish and chips dinner. The "all meals served with fresh warm bread" promise was completey broken. When I advised the waitress that the cook forgot my wife's hushpuppies, she replied, "Yeah, I know. I brought it out anyway. Do you want them?" She left and came back with four marble-sized "hushpupies" that were still cold and raw. It was obvious that they were prepared in such a way as to antagonize us. When I asked the manager to discount the meal since it was not totally edible, she said no. I asked, "So you are charging me for something I could not eat? Did you expect me to eat that?" She shook her head and said, "no, I don't even eat here." She gave me some suggestions on how to handle it "next time." I said that there would be no next time. She said okay and walked away. So much for customer satisfaction. We found the staff and accommodations at Hollywoods to be far more favorable.
Joel Rowlett <jrow1369@netscape.net>
Smyrna, Tn, USA - Friday, March 31, 2006 at 21:55:48 (PST)
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