Grand Casino in Tunica from Cruzino.com

Grand Casino Tunica

Grand Casino
The hotel at the Grand is known as the Veranda Hotel at Grand Casino Tunica. At 140,000 square feet, the Grand Casino Tunica is the largest casino in Mississippi and even the largest between Atlantic City and Las Vegas. It hosts four uniquely themed casino areas with over 3,100 slots and video poker games and 120 tables.

The hotel offers over 1300 rooms and suites, an RV Park, six restaurants, an indoor pool, a entertainment complex, an 18-hole Hale Irwin championship golf course, and a spa.

Overall rating:
Rooms
Service
Casino
Price
Location
Would you visit this hotel again?
yes 84%  16% no

Is this hotel family friendly?
yes 85%  15% no
Based on 90 total ratings.

Reviews of this Property
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1star  Is Pat Curry related to Pat McGroyne?
I saw her last week at the Horseshoe. She now handles host duties for afro american customers.
Willie P Hucker <partysean@yahoo.com>
Pondscum, IL, USA - Monday, April 14, 2014 at 16:41:22 (UTC)
4stars  Curry in hiding
Where is Pat Curry?
Dutch <Dutch@aol.com>
Huntsville, AL, USA - Monday, September 28, 2009 at 12:05:12 (CDT)
  the grand
what is nicer grand hotel terrace or verandai love the grand so awesome and friendly
nancy beardsley <nenner@sbcglobal.net>
wyoming, mi, USA - Wednesday, August 08, 2007 at 18:51:14 (CDT)
  casino
why your casino or casinos do not have free slots online like play for fun.like others casino online.
dianne hardin <diannehardin@yahoo.com>
memphis, tn, USA - Wednesday, January 24, 2007 at 06:58:46 (CST)
  casino
why your casino or casinos do not have free slots online like play for fun.like others casino online.
dianne hardin <diannehardin@yahoo.com>
memphis, tn, USA - Wednesday, January 24, 2007 at 06:58:42 (CST)
  Casino
Hotel was fine.We stayed on a comp at the Casino Hotel and paid for my daughter's family at the veranda. Have yet to figure out why it costs 20 dollars more for a 5 yr old and a baby to stay in the same size room if it was only their parents.They are using no more beds or anything. The hotels were fine but I have NEVER ever met anyone as RUDE as the players club hostess we encountered. Caesars has taken over and if your players club card was from Grand Biloxi, Gulfport, or Vegas affiliates you supposedly are able to combine all your points and be issued a new card consolidating all points according to 1=800-eharrahs.com. Just take it to the players club and they will be HAPPY to do it. First as my husband and I approach the counter she snaps "Sir, you can't come up here we are conducting a transaction"
I said "this is my husband" and she said 'I don't care he has to wait.he can't come up here" Funnily enough though a black man and women were both at the counter TOGETHER right before we got there so am wondering if this is reverse racism as I'm white????????? After about ten mins she found all three of my accounts but could not find the points so we had zero and were unable to access comps. I know know why the people were standing all night for the Biloxi casinos to open and saying they'd never go to Tunica again. North mississippi you nead some class! Grand casino's used to have a good name. Will not be back.Biloxi and vegas here we come.
kathleen <ksmithson@columbus.rr.com>
marysville, oh, USA - Sunday, July 09, 2006 at 19:47:25 (PDT)
  The Grand is GREAT!! We usally stay at the Terrace but have made trip to the Veranda and the Grand hotels as well. The Grand is older and more suited to the avid gambler that is only looking for the casino. The Terrace is the deal! With a spa, golf, skeet shooting(yes skeet shooting, RV park, kids center, show room, sports bar, two really nice upscale restaraunts (the Italian is a must), a convention center, and more, the Grand is easily the largest and best casino hotel in Tunica. And with 109 tables sporting the likes of single deck BJ, single 0 roulette, and a rarity, $ slots you can actually win on, it compeates with any casino. One down side, even with over 1,300 rooms the hotels fill up fast on weekends. Book early.
db marshall <asiaorangeb@msn.com>
Atlanta, GA, USA - Saturday, April 09, 2005 at 08:51:37 (PDT)
  we visited the Grand Hotel on Thursday 3/24/05
We decide to stay at the Grand because I had a very positive experiance in 2004

We were at the Hotel for one night stay on our way back from the casinos on the gulf. We planned to visit Graceland on Friday 3/25/05 on our way home ( we live about 10 hours from Memphis.

We arrived late in the evening, dropped our lugage in our room and headed to get something to eat and do alittle gambling.

the next day when I went to check out I had charges on my room that I didn't make, moives charged to my room when I wasn't even there.

I found the person at the desk to be very rude we were told in order to contest the charges we needed to wait for an ivestagation this took over and hour. The rude person at the desk told us if we left we would have to pay the charges.

I asked to speak with a manager and was given the run around never being aloud to talk with anyone that could help

Finally after almost a 2 hour delay we were alound to leave.

I was not in a happy mood, this was a very poor start to the day, The smug look in the girl behind the desk is forever burnt in my mind.

I have been in the service business for 35 years, I have always taught my staff the customer is always right, we need to whatever it takes to make them happy.

This girl should be a poster child for people that should never have customer contact. Never did I hear "Iam sorry" I just felt she thought I was trying to pull one over on her. Refused my request to speak with a manager. She took it apon herself to get the worst possible service ever

Overall I would nevere recomend this Hotel anyone including the people I don't like.





Dennis Janisch <djanisch@charter.net>
Madison, wi, USA - Tuesday, March 29, 2005 at 23:07:55 (PST)
  My husband and I have just returned from spending 4 nights at the Grand Terrace. We have always enjoyed the hotel, however, on our last two trips, both times we have had very very noisy people in the next room. In both instances we had to call security. During this most recent trip we had to move to another room the next day as the party next door was there for another night. In making the move to another room, an expensive sweatshirt belonging to my husband was left behind. Lo and behold, when we called housekeeping they couldn't find it!!! We don't have it, housekeeping doesn't have it! Very interesting! We realize the hotel can't monitor their guests, however, it is very upsetting when you can't get any sleep at night; makes for a miserable night and an even more miserable next day! We will have to think twice before staying again.
Barbara Bashore <barbarabashore@webtv.net>
St. Johns, MI, USA - Friday, March 18, 2005 at 17:13:03 (PST)
  haven't been to the grand yet--will be there for the 1st time march 21 22 and 23 with a group from buffalo ny --My girlfriend said --let's try something new so here we go---after reading some of the comments i've got some doubts but will give them a fair chance---have been to reno las vegas and atlantic city numerous times love them all--now we will see about the grand and the terrace tower where we will stay--get back to you on our return and let you know our comments then
marcia carr <oltoby@yahoo.com>
dunkirk, ny, USA - Tuesday, March 15, 2005 at 08:16:02 (PST)
  Took the whole family and we all had a great time. Thank you for a fine hotel!

My only recommendation is to comp more!
Grand Stay
FL, USA - Saturday, March 05, 2005 at 21:09:25 (PST)
  I was very pleased with everything and would return...
william shough <w.shough@comcast.net>
VINCENTOWN,, NJ, USA - Tuesday, October 26, 2004 at 09:41:23 (PDT)
  I have been a spring and fall visitor to Tunica for about 10 years. I usually stay in the RV park but have occasionally stayed in both the Veranda and Terrace hotels on comps. After reading the reviews on this website, I have a few comments. While most of the reviews are positive, I think that is because some people are just lucky enough to not experience any problems during their visits and/or they do not travel that much. Those who think it is the most wonderful place they have ever been need to get out more. In my opinion the Grand Tunica (facilities, services, gaming, and staff) has declined over the years. While I still spend as much as two weeks each spring and fall in Tunica, the number of days I spend at the Grand (and thus the amount of time and money I spend gambling) has decreased. Hollywood now gets most of my Tunica business. The main reasons: Walking distance convenience and more old-fashion, 3-nickel slot machines. I have submitted more than my share of critical comment cards over the years covering the facilities, services, gaming, and staff. I rarely get any response from Grand. If this site is read by Grand representatives, they should take note of this. My card number is 2100811491.
What really got me to put a review on this site is the the entry by the the bible thumper who was shocked by the "sin" in Tunica. He came looking for his idea of evil and, of course, found it: profanity, pornography, and (Oh my god) scantily clad women. The reverend should spend more time controlling his own kids (they had to make an effort to find the porn on the hotel TV), rather than try to control the lives of other adults. I am not sure if his review was more sad or funny.
See you in the fall.
Jerry Sullivan <Jerryjim@rcn.com>
Chicago, IL, USA - Sunday, June 13, 2004 at 09:55:35 (PDT)
  My wife and I really enjoyed our trip to Tunica. The people at the Terrace were very liberal with comps. We had our hotel room and all the meals we could eat at any of the fabulous resteraunts comped the entire time we were there. The dealers could have been more friendly. After several days and not much luck we decided to try the Horseshoe. We played only a short time there and got a room comped, a great meal, and several nice gifts. Overall, it was a great trip. We will most certainly return again.
dennis tarter <tarterdennis@wm.com>
owensboro, ky, USA - Tuesday, May 25, 2004 at 23:07:48 (PDT)
  My husband and I stayed at the Terrace hotel for the first time in May 2004. This was our first trip to Tunica and we could'nt have enjoyed our stay more. The people at the hotel were great, very customer friendly. We will return to visit again soon.
sherrianne tarter <tarterdennis@wm.com>
owensboro, ky, USA - Tuesday, May 25, 2004 at 22:57:54 (PDT)
  I LOVE THE GRAND- TUNICA. THIS HAS NOT BEEN MY LUCKIEST CASINO- BUT IT HAS BEEN THE BEST ALL AROUND OF ALL THE CASINOS I HAVE VISITED. IT'S NOT VEGAS- IT'S BETTER. IT'S A GREAT LOCATION BECAUSE YOU CAN TAKE A COUPLE OF HOURS OFF FROM THE CASINO AND IN THIS LENGTH OF TIME, VISIT GRACELAND, PICK UP A FEW GIFTS WITH THE GRACELAND LOGO THAT CAN BE FOUND NOWHERE ELSE, OR VISIT BB KING'S PLACE FOR A QUICK SNACK AND DRINK AND LISTEN TO EXCELLENT MUSIC. ALL THIS CAN BE DONE WITHOUT TAKING UP MUCH OF YOUR VALUABLE CASINO TIME. THERE IS ALSO A RESTAURANT A FEW BLOCKS FROM THE AIR PORT THAT IS WORTH GETTING HEADED TO THE AIRPORT A FEW MINUTES EARLY CALLED CATFISH CABIN. THE FOOD IS GREAT AND THE EXPERIENCE IS WELL WORTH YOUR TIME. THE ENTIRE TIME HAS BEEN WONDERFUL EVERYTIME I HAVE VISITED THE GRAND AT TUNICA. LOVE IT!
EVELYN BROCK <laniertrans@charter.net>
GAINESVILLE, GA, USA - Sunday, January 11, 2004 at 10:03:46 (PST)
  I was there minding my own business when a comon thief came up and took my bucket of quarters that there was atleast $160.00. I started hollerig and screaming at people as I ran after him to help me get him. As I ran outstise the door to go after this guy...cause there was no security around. There were two lady security officers and askd them if they had just seen the guy run out the door. The only comment they gave me was I thought something was weird when he went running out the door with a bucket of quarters. By the way he got away. Athough they have him on video tape and know the car he was in and iicense plate number... they have a picture of him stannding at the machine I was playing yetthey refuse to give me my moey back. They told me that the police would have to get it from him....Please he has already spent it. I am very upset with the grand...I should not have to feel worried about going into a business establishment an be afraid of someone robbing me. I guess that is why they have had 23 robberies at quite a few casinos this year.....
Carol Fox <Robsnr1girl1961@hotmail.com>
Olive Branc, MS, USA - Thursday, December 18, 2003 at 09:40:44 (PST)
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